"*" indicates required fields
Frequently Asked Questions
Do you have any questions about how Hotelgroupes works? Here are some answers to your frequently asked questions. If you’re unsure, please contact us.
Click directly on the hotel’s email address: rgxxx@hotelgroupes.com – OR – Fill in the enquiry form, available on each hotel’s details page – OR – Send an email to the Hotelgroupes head office, who will be happy to forward it to the hotel in question: resa@hotelgroupes.com
The commitments of Hotelgroupes and its independent hotel members:
– To provide high-quality services.
– To offer regional hospitality.
– To respond to your enquiries within 24 hours.
– Offering the best value for money, with prices guaranteed without any middlemen.
– Offering one free place for every 20 paying guests (offer reserved for tourism professionals).
– Providing a special welcome for the driver and tour leader.
– Facilitating coach parking on arrival.
You can access the digital version of the guide directly from our website.
Simply go to the Guide page and enter your email address: the download will start immediately.
If you would like to receive a hard copy, please request one by emailing us at: contact@hotelgroupes.com.
